Refund Policy
At 44Yards, we aim to ensure your satisfaction with our products. Please take a moment to review our refund policy below:
1. Eligibility for Refunds:
- You may be eligible for a refund if you meet one of the following criteria:
- You received a damaged or defective product.
- You received the wrong item.
- Your order did not arrive (lost in transit) after a reasonable time.
2. Refund Request Process:
- To request a refund, please contact our customer support team within 14 days of receiving your order.
3. Required Information:
- When requesting a refund, please provide:
- Your order number.
- Clear photos or a detailed description of the issue.
4. Refund Method:
- Refunds will be issued to the original payment method used for the purchase.
5. Refund Approval:
- Once your refund request is approved, you will receive confirmation via email, and the refund will be processed promptly.
6. Non-Refundable Items:
- We do not offer refunds for:
- Products damaged due to misuse or mishandling.
- Items returned without prior authorization.
- Shipping charges unless the return is due to our error.
7. Return Shipping:
- In cases where we require a return of the product, we will provide you with a prepaid shipping label or cover the return shipping costs.
8. Timely Refunds:
- Please allow 3-5 business days for the refund to be reflected in your account, depending on your financial institution.
9. Contact Information:
- For refund requests or inquiries, please reach out to our customer support team at [[email protected]].
We appreciate your trust in 44Yards, and we are dedicated to resolving any issues promptly and fairly. Your satisfaction is our priority.
44Yards
[Last Updated: Sept 18, 2023]